About the right of

About the right of revocation

Want to cancel a membership?

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day the contract is concluded.

In order to exercise your right of withdrawal, you must inform us (Steady Media GmbH, Wattstr. 11, 13355 Berlin; email: support@steadyhq.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an email). You can use the sample revocation form, which is, however, not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than additional charges resulting from your choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. We will use the same means of payment for such refund as you used for the original transaction unless expressly agreed otherwise with you and in no event will you be charged for such refund.

Premature expiry of the right of withdrawal

Your right of revocation expires prematurely in the case of a contract for the delivery of digital content not on a physical data carrier if you have expressly agreed that we begin with the execution of the contract before the expiry of the revocation period and you have confirmed your knowledge that you lose your right of revocation through your agreement with the beginning of the execution of the contract.